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Do my animals need vaccines to stay at Pawsh
Pet?
All dogs must have the Rabies Vaccine, Distemper or Titer Test
and Bordetella.
All cats must have both Rabies and FVRCP.
Vaccines are not needed for other small animals.
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How much is it for a small animal (i.e.
ferret, bunny, hamster, etc.) and are cages provided?
Rates for small animals are $10/night and you must provide
housing for the animal.
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Will you board birds?
Unfortunately we cannot board birds in our facility.
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Do you accept credit cards?
Both Visa and Mastercard are accepted.
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Do I need to pay in advance?
Payment is due upon pick-up of your pet.
If you have someone else picking your pet up, payment
arrangements should be made in advance.
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How are you different from other
pet
facilities?
Historically, people took their animals to kennels when going on
vacation.
These facilities often have concrete floors and chain link
fences and can feel cold and harsh.
At Pawsh Pet Resort & Spa we have upscale beds, comfy cots, flat screen televisions, music played at rest time,
and playtime with humans and other friendly dogs…
what more could a dog want?
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Do my animals need vaccines for grooming?
To
provide the safest possible environment for our guests we
require them to have the Rabies
vaccine.
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What do I need to bring for my dog for
boarding?
You must bring a collar, leash and food.
Food should be put in Ziploc bags and proportioned for each
feeding.
Our all natural food is available for purchase. You
are welcome to bring personal items such as beds, blankets, toys
and treats.
All personal items must be labeled with your pet’s name and be
machine-washable.
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What is your cancellation policy?
A minimum of 48 hours advance notice or there will be a charge
of $50.00.
Cancellation of holiday reservations require a one week notice
in order to avoid the $50.00 charge.
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Does daycare come with boarding stays?
Daycare is included with our luxury suites only.
With all other rooms, it can be purchased for half price.
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How much is it for more than one dog (from
the same family) to stay in the same suite or condo?
The rate for the second and third dog from the same family in
the same suite is discounted 30%
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Why is daycare good for my dog?
There are many benefits of doggy daycare, which include
housebreaking, socialization, separation anxiety, exercise and
more (see Benefits of Doggy Daycare).
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Is there daycare for my dog on weekends?
No.
We only offer daycare Monday – Friday. We do offer day boarding on the
weekends.
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How will my dog be introduced to other dogs?
Pawsh Pet takes into account the personality of each guest.
Shy or timid dogs are introduced slowly starting in a non-group
area that parallels the main play area.
This allows your pet to adjust to the activity at their own
pace.
As your dog begins making friends through the fence, they will
be introduced to each other one at a time.
The time that this process takes varies for each dog.
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How are dogs separated?
They are placed in groups based on temperament.
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If my animal is not in daycare while
boarding, how many times per day will they be let out?
A minimum of 3 times/day.
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Is there someone on property 24 hours per
day?
Our staff will be here from 6:45 am to 6:00 pm, Monday
through Friday. A
member of the staff conducts last nature break from 9:30 to
10:30 pm.
Over the weekend staff will be at the facility from 8:45 a.m. to
1:00 p.m. and 5:00 p.m. to 9:00 p.m.
In addition, the manager is able to monitor the animals remotely
through a camera system and can be at the facility within
minutes.
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What happens if my dog is injured by another
dog while in boarding or daycare?
Any animal injured in our facility will be
evaluated by our trained professionals and brought to
our veterinarian if
necessary.
The owner of the dog who inflicted the injury will be
responsible for the cost.
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Can I bring my enrollment forms when I drop
my pet off or do they need to be in prior to his/her visit?
Yes.
Forms may be brought in with your pet on the first visit, faxed
in, or dropped off in advance.
All forms are available on our website or at our location and
can be faxed to 407-654-7290 or dropped off at your convenience.
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What happens if my dog becomes ill or needs
medical attention while boarding?
If your animal becomes ill, we will try to contact both you and
your emergency contact first.
If not reached, we will take your pet to our preferred
veterinarian or emergency clinic.
The owner of the animal is responsible for all costs incurred.
We can take the animal to a veterinarian requested by the owner
as long as it is within 10 miles of the facility.
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Can I pick my pet up on Saturday or Sunday?
Yes.
Pets can be picked up during our business hours of 9:00 a.m. to
12:00 p.m. or by appointment.
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Do you administer medications and/or shots?
Yes.
Required medication/shots must be provided by you upon drop off
and will be administered for an additional fee of $2.00/day.
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When is pet sitting better than boarding?
Pet sitting is a better option for families with multiple
animals such as horses, lizards, birds, fish etc.
It is also better with animals that are aggressive to other
animals but not to humans.
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Can my dog and cat stay in the same room?
No.
We have separate areas for cats and dogs.
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Will there be another animal with my dog or
cat in the same suite/condo?
No.
Only animals from the same family may share a suite/condo.
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